Halloween Decorations
 
Same Day Shipping on most orders!
CART: Payment Methods
0 Items  | Total: $0.00
My Account Checkout

             

                          
             

 
 
PRODUCT SEARCH
 Search
 
 
Darkside Displays is upfront
Price Match Guarantee  

Welcome to Darkside Displays
Everything you need to know about using this site...

DarksideDisplays.com is best viewed using Internet Explorer and viewed at 1024 x 768 Resolution.

Terms of Use

The use of this site is governed by the following policies, terms and conditions. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. We reserve the right to make changes to this site and these terms and conditions at any time.

Darkside Displays is not responsible for any incidental damages incurred by late shipments, and assumes no liability for use or mis-use of any product purchased from our site. It is your responsibility to carefully follow any directions included from the manufacturer.

Many product photographs and all costume sizing have been supplied by the manufacturer's of said products, and are accurate to the best of our knowledge. Darkside Displays assumes no responsibility for any changes made by the manufacturer that do not take away from the quality of the product.

Secure Online Ordering

Our website uses a secure server protecting your information by the utilization of secure data encryption through SSL (Secure Socket Layers). Your personal information cannot be read as it travels through our ordering system. You can verify our real time security status by clicking on the DigiCert link on the left of the page. We are also verified merchants with Authorizenet, our trusted gateway service provider.

Methods of Payment

All orders are prepaid by credit card.  Credit card types supported are Visa, MasterCard, and Discover. American Express is not currently accepted.  We do not accept non-US issued credit cards. International orders can be paid by PayPal only.

Effective March 1, 2010, we no longer accept personal checks and money orders. We apologize for any inconvenience this may cause.

Offline Ordering

Offline orders should be sent to: Darkside Displays, PO Box 1018, Cortaro AZ 85652-1018.

Please use our Offline Order form in lieu of Purchase Orders or if you do not want to order online. You must include your credit card information with the order. A $1.50 handling fee will be applied to ALL Offline Orders. Offline orders are subject to  inventory on hand and current website pricing. Items that are no longer available will not be placed on backorder. Please allow additional handling time for offline orders.

Shipments to Addresses Different from Billing Address

To ensure the highest level of security, orders paid by credit card that are being shipped to an address different from the billing address will need to include the Bank contact number in the Special Instructions section of our online order form.

Type in Bank Name and Phone Number Here

The shipping address, even if it is not your own, will need to be on file with your bank so that we can call and verify the information.

Due to the growing number of fraudulent internet purchases, many online retailers are beginning to utilize this process. It is also encouraged by credit card issuers as a precautionary measure. The cardholder is the only person with the ability to authorize an alternate address to their account, making this an extremely effective way for us to ensure that the purchase is being made by you, the card holder.

In the event you forget to add the bank contact information to your order in the special instructions, we will try to contact to you for this information. If we are unsuccessful in contacting you within 3 business days, your order may be delayed or even cancelled.

Security Code

Customers are required to provide the three digit security code found on the back of the credit card used when placing an order. This is an additional layer of security, and only used during the authorization process by our credit card processor. This information is not retained.

Catalog

In order to keep our pricing low, we do not offer a printed catalog at this time. Our online catalog is up to date with the latest in stock merchandise.

Sales Tax

Darkside Displays is required to charge Arizona residents sales tax at a rate of 7.10% effective 6-1-10. We do not have a store front for local customers. All sales are conducted as mail order unless special arrangements have been made.

Where We Ship

Online Orders can be placed for  United States, APO and FPO Addresses Only.

International Customers - Because of higher shipping rates, we will handle inquiries for shipments to non-US addresses on a quote basis. Email Customer Service with the items you are interested in purchasing and the shipping address information and we will reply with a shipping quote. Once the transaction has been approved, we will send a PayPal invoice for payment. PayPal is the only method of payment we accept for non-US shipments.

International shipments are done with the United States Postal Service. Normal delivery time is 6-10 business days. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Darkside Displays, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Most shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government. These fee's are not included in the shipping charges paid to Darkside Displays. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Due to size restrictions for parcels, larger orders may require several parcels. Additionally, some items due to licensing restrictions or size constraints may not be shippable to your country.

Shipping Fees

Shipping fees are based on the total of your order. See our Shipping Rates table for the current shipping charges.

Large Items Surcharge

Items marked as "Large Items" will incur an additional $15.00 charge per item in addition to our regular shipping rates. These items are generally oversized or heavy items that will ship separately from other items in your order. Item pricing has been adjusted to allow for this surcharge.

Oversized items that are needed to ship Next Day will be subject to additional charges, please contact us for a quote.

All merchandise is in stock unless otherwise noted. In the event that an item does become back-ordered or cancelled, we will notify you and make the necessary adjustments to your billing.

Order Fulfillment

Once an order has been placed, it is immediately sent to Fulfillment. We ship daily for most orders placed before 12:00 PT. During peak season (Sept/Oct) please allow up to 24 hours for shipping of your order. We do not ship on Saturdays and Sundays.  

Premium and Next Day shipping requests are given priority over Standard Ship orders.

*APO/FPO orders will be shipped via the US Postal service, and do not fall under the normal estimated shipping times.

Order Cancellations

We ship fast, so we cannot always guarantee that an order may be cancelled. Please email as soon as possible should you need to cancel an order. Refused shipments will be treated as a return, shipping charges will not be refunded and all applicable return fees will apply. See below for more information about our return policies.

Order Status/Tracking Information

Once your order has been shipped, an email from the carrier will be sent with your tracking information. You can track the status of your package by using the link supplied in that email or by logging into our website and selecting the View Order Status and History link available in your account information.

Returns & Exchanges

Most sales are considered final. A 20% restock fee may be applied to returns made not due to damage or defect.

Please report items damaged in shipment to the carrier immediately if the box shows obvious damage when it arrives.

Damage or defective merchandise claims must be made via email or in writing within 5 days of receipt. Products are carefully inspected prior to shipping. However, some items such as costumes are seldom removed from the original packaging. In the event that you receive an item that is damaged, shipment of a replacement item will be made if available. Refund will be made if the item cannot be replaced. You may be asked to return the damaged item, so please do not discard the item or packaging until you hear back from us.

We will handle returns or exchanges for a period of 14 days from the date the carrier shows the order was delivered. Shipping charges are not refundable, only the amount paid for the product, minus the restocking fee if applicable, will be refunded once the return merchandise has been received.

All non-damage returns must be in new condition, signs of use will void refund.

Non-returnable items include; sale items, books, cd's, food products, make-up items, wigs, hats, latex masks, prosthetics, inflatable decorations, fake teeth, stockings, or any apparel that has been worn.

Returns Address

To ensure proper processing, items should be sent back UPS Ground or insured Postal mail to:

Darkside Displays
Merchandise Return
7535 N Cortaro Rd
Tucson AZ 85743

If possible, please return with original packaging materials. Return shipping charges are not refundable. Refused shipments will incur return shipping charges that will be deducted from the amount of the refund due.

Refunds will be made within 14 days of return, and applied to the form of payment used when placing the order.

Wholesale and Affiliate Inquiries

We do not offer wholesale purchasing or have an Affiliate Program in place at this time. When stock permits we may allow a quantity discount for multiples of 12 or more of an item. Some commonly requested items have been modified for this discount and will be stated in the item's description.

Coupon Codes

If you have a coupon code, enter the code in the box on the bottom left of your shopping cart. The shopping cart will automatically adjust your total as items are added to and removed from the cart. Discounts are not applied to shipping and handling or sales tax. Coupon codes must be applied to the order before completing checkout. We reserve the right to cancel a coupon/discount offer at any time.

Backorders/Preorders

Items that are marked as backordered or coming soon are available for purchase unless otherwise noted. You are actually placing a reserve on the item. Additional shipping charges will apply, however you will not be charged until the backordered item ships. Backorders are not guaranteed.

Costume Sizing

At this time we only carry adult sized costumes. Be advised when selecting your costume that they tend to run small. If costumes are available in specific sizes for a more true fit, the sizing information will be contained in the item description. If no size is listed, the costume is considered a "Standard" size and will fit as follows:

Women's Standard Size Costumes - fits approx. size 6-12 (Up to 39" bust, 30" waist, 41" hips)
Men's Standard Size Costumes - fits approx. size 40-42  (Up to 6', 200 lbs.)
 

Auction Sales

From time to time we will auction closeout items. Please note that all auction sales are final, and returns will not be accepted. We currently cannot combine shipping charges for auction and website sales. However, multiple auction wins will have combined shipping charges whenever possible.

Starting bid prices are often lower than the prices on the web site. This is all done in the "spirit" of the auctions, to allow room for bidding.

Manufacturers

Our products are manufactured by the leader's in the Halloween merchandise industry. Quality and value from names you have come to trust over the year's. Credit is given to the following manufacturer's for enabling us to offer you new ways to show your dark side.

Amscan, Inc Forum Novelties, Inc
The Beistle Company Gemmy Corporation
Cinema Secrets Paper Magic Group
Creative Converting Rubie's Costume Co

EK Success Brands

Sunstar Industries
Elope

 

Privacy Statement

Our customer's privacy is our number one concern. When you make a purchase from our site, you provide your name, email address, mailing address, and phone number. We will only use this information to process your order, and will never give this information to a third party.

To keep you informed about our latest offers, we can notify you of current promotions, sales and new additions to our site. To add your email address to the database check the "Subscribe to Mail List" box when signing into your account. You may unsubscribe at any time by changing the setting in "My Profile" after logging into your account.

Other sites accessible through our website have their own privacy policies and data collection practices. Please consult each site's privacy policy for further information. We are not responsible for the actions of third parties.

Last update on 2-7-11.