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Do you accept Purchase Orders?

5/3/2015
We do not accept purchase orders. All orders must be prepaid by credit card.

Do you have an Affiliate Program?

5/3/2015
We do not have an affiliate program at this time.

Do you offer a printed catalog?

5/3/2015
In order to keep our pricing low, we do not offer a printed catalog at this time. Our online catalog is up to date with the latest in stock merchandise.

Do you offer International Shipping?

5/3/2015
International orders cannot be placed through the website. All orders shipping to a non-US address are handled on a quote basis.

Do you sell wholesale or offer multi-product discounts?

5/3/2015
We do not offer wholesale pricing. When stock permits we may allow a quantity discount for our products. When this option is available, you will see the attributes in the item description.

Do you ship to APO/FPO addresses?

5/3/2015
We will ship to military addresses, however, only our Premium shipping method is available for these orders.

How do I cancel an order?

5/3/2015
We ship fast, so a cancelation may not always be possible. However, you can email us at any time to cancel an order prior to shipping.

How do I place an order?

5/3/2015
Orders are placed online through the website. We are not set up for phone sales at this time.

How do I track my order?

5/3/2015
All orders will be assigned a tracking number that will be sent to you by email. You can track the status of your order by going to My Account.

How long will it take to get my order?

5/3/2015
Once an order has been placed, it is immediately sent to Fulfillment. We ship daily for most orders placed before 12:00 PST. During peak season (Sept/Oct) please allow up to 24 hours for shipping of your order. We do not ship on weekends.

How much are shipping charges?

5/3/2015
Shipping charges are based on the total of your order. Oversized items will incur an additional $15.00 charge per item in addition to our regular shipping rates. These items will be marked as Oversized in the item description

I live in Arizona, what will my sales tax be?

5/3/2015
The current sales tax rate charged to Arizona addresses is 6.10%.

What forms of payment do you accept?

5/3/2015
We accept Visa, American Express, MasterCard, and Discover Card. All orders must be prepaid.

What is your return policy?

5/3/2015
Please contact us regarding products that are defective due to defects in manufacturing and/or workmanship. We will gladly accept unused products for return within 14 days from when you received your purchase.

Why did I receive an error message when using the website?

5/3/2015
Normally when you experience an error if you will close your web browser and return to the site this will fix the issue. Many error messages will be more specific regarding missing information, stock status, and credit card information.

Why don't you list a phone number and how do I contact you?

5/3/2015
We are a family ran business and do not have a dedicated phone number for our web store at this time. However, we understand that sometimes a phone call is necessary, so please provide us with a contact number to get a call back.